Memocept Official Website › Privacy Policy
Privacy Policy
This policy explains what memoecept.com does with personal information. It covers this website. Payment processing and order fulfilment involve third parties who handle data under their own policies, and those are noted below.
What this Memocept website collects
When you place an order
- Name, email address, postal address and telephone number.
- Order contents and order ID.
- Not card numbers. Payment details are entered on the payment processor’s systems and are never stored on this website.
When you use a contact form
The forms on the contact page open your own email client with the message pre-filled. Nothing you type into them is transmitted to or stored on this website — the email is sent by you, from your own address, exactly as any other email you write.
When you simply read a page
- Standard server log data: IP address, browser type, referring page, timestamp.
- Aggregate analytics about which pages are read and for how long.
Why this Memocept website holds it
- To fulfil orders — picking, shipping, tracking and refunds.
- To answer enquiries you send us.
- To meet legal and accounting obligations covering sales records.
- To improve the website, using aggregate figures rather than individual behaviour.
Health information and Memocept
We do not ask for health information and you should not send it. If you write to us describing a medical condition or a medication in order to ask a question, that message is kept only as long as needed to answer you and is not used for anything else. Questions about whether this product is appropriate for you are better put to a pharmacist than to us.
Cookies on the Memocept website
This website uses cookies that are necessary for it to work, and analytics cookies that measure traffic in aggregate. You can block or delete cookies in your browser settings; necessary cookies being blocked may stop parts of the ordering process working.
Who the Memocept desk shares it with
- The payment processor, to take payment.
- The fulfilment and shipping partners, to deliver your order.
- Analytics providers, in aggregate form.
- Authorities, where the law requires it.
We do not sell personal information, and we do not pass your details to unrelated companies for their own marketing.
How long the Memocept desk keeps it
Order records are retained as long as accounting and tax rules require. Correspondence is kept only as long as it is useful for supporting you. Server logs are rotated on a short cycle.
Your rights over Memocept data
You can ask what we hold about you, ask for it to be corrected, ask for it to be deleted where no legal obligation requires us to keep it, and ask us to stop sending you marketing email. Write to [email protected] and say what you want. If you are in California, the CCPA gives you specific rights of access, deletion and opt-out; the same address handles those requests.
Children and the Memocept website
This website and this product are for adults aged 18 and over. We do not knowingly collect information from anyone under 18.
Security of Memocept data
The website is served over HTTPS and payment data is handled by the processor rather than by us. No system is perfectly secure, and we will not claim otherwise.
Changes to this Memocept policy
If this policy changes, the revised version appears here with a new review date at the top of the page.
Contact the Memocept desk
Privacy and data requests [email protected] · Mon–Fri 9:00am–5:00pm ET
Postal Memoecept, 55 Prospect Street, Suite 310, Brooklyn, NY 11201, USA